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Published on May 16th, 2016

Maintenance Manager


Maintenance must be reported via our Maintenance Manager APP > CLICK > Tenant brochure MMGR overview Generic
If the maintenance is an emergency, you must also call the office immediately on (07) 3883 3100 to advise your Property Manager.

Emergency repairs as per your lease agreement:

(a) a burst water service or serious water service leak;
(b) a blocked or broken lavatory system;
(c) a serious roof leak;
(d) a gas leak;
(e) a dangerous electrical fault;
(f) flooding or serious flood damage;
(g) serious storm, fire or impact damage;
(h) a failure or breakdown of the gas, electricity or water supply
to the premises;
(i) a failure or breakdown of an essential service or appliance
on the premises for hot water, cooking or heating;
(j) a fault or damage that makes the premises unsafe or insecure;
(k) a fault or damage likely to injure a person, damage property
or unduly inconvenience a resident of the premises;
(l) a serious fault in a staircase, lift or other common area of the
premises that unduly inconveniences a resident in gaining
access to, or using, the premises.


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